The Underwriting and Policy Services department is responsible for the
coordination of policyholder and agency information, as well as initial
and renewal policy issuance. All calls to RMS take place person-to-person,
not person-to-machine. High, quantifiable departmental standards and regularly
scheduled evaluations ensure prompt service, error-free data entry, and
meticulous completion of all underwriting procedures.
Department personnel track and update information for all the member policy holders and protect the integrity of our group Self-Insured Funds and
Self-Insured Employers. This is accomplished through strict underwriting
standards based on Best’s Underwriting Guidelines and those set
forth by our excess insurance carriers, who provide an additional layer
of protection for the programs we represent.
RMS thoroughly evaluates all risks enhancing the stability and longevity of the funds they represent.
Our staff has extensive knowledge and experience in workers’ compensation
classification codes, NCCI rules, experience ratings, and modifier promulgation.