With the ever increasing scrutiny of today’s employers and advisory boards, more and more risk managers are taking proactive steps to insure that dollars spent for services rendered are justified, based on measurable performance standards.
An RMS Workers’ Comp Claims File Audit can offer an objective, introspective look into the quality of service being delivered by contracted claims adjusters and internal adjusters alike.
In addition to the client’s individual needs and areas of interest, our on-site file reviews typically evaluate and measure performance in the following areas:
• Notification Assignment • Investigation • Compensability
• Claim Management
• Bill Review Adequacy / Accuracy
• Excess Insurance Reporting
• Medical / Disability Management
• Litigation Management
• Vendor Management
The financial benefit of the written recommendations derived from an RMS Claims File Audit historically covers the expense of the audit many times over.